How Friday works

Create a project

Sign up with your name, email, and a password of 12 to 128 characters. Select New project, enter a project name and one client email, then select Create project.

To change either later, open Edit name or client email on the project page. Renaming keeps the client link. Changing the client email creates a new link at once, so the old link stops working and the new contact sees the whole history through the new link. Tick the confirmation box before saving. Update emails still waiting to be sent to the old address are cancelled, but emails already delivered, or already being sent, cannot be recalled. Send the new link to the new contact yourself.

Post an update

Write what got done, what comes next, and what you need from the client. Select Post update. The update appears on the client page and an email is queued for that project's client email.

Updates are plain text, up to 20,000 characters. Line breaks are preserved, but Markdown is not formatted. Read the writing guide if you need help choosing what to say.

Share the client page

Copy and send the client link. Updates appear newest first. Each project gets its own random private link. Add a 4-digit PIN if you want an extra lock. View as client opens the page while you are signed in as the owner, so it is not a test of what a locked client browser will see.

Select New link if you want to replace the link, tick the confirmation box, then select Create new link. The old page, file, and reply links stop working at once, and saved client access ends. A replacement link keeps the current PIN and does not generate another one. Send the current link and PIN to the client. A new link cannot remove copies someone already downloaded or recall emails already delivered.

The owner page shows the link shortened. Copy and View as client use the full link.

Update emails still contain the update text and private link. A project PIN protects the client page, but it does not encrypt those emails or stop a recipient from forwarding them. Keep passwords, payment card details, and other credentials out of updates.

Client page PINs

The optional Friday-generated 4-digit PIN is off by default and is included on both plans and during the trial. Friday keeps leading zeros. You cannot choose a custom PIN.

Select Turn on PIN, then Copy PIN, and share the PIN and current link with the client through a suitable channel. Turning it on does not send an email. It marks the PIN for the first eligible client-update email attempt, including an update already queued but not yet attempted. This is not necessarily the first successfully delivered message. Later update emails omit the PIN. A retry of an update already attempted keeps the old PIN, or no PIN, that was part of its original email. You can copy and share the current details yourself without waiting for an update.

The PIN gates the client page, file downloads and reply submissions. After a successful entry, a signed browser cookie grants access until exactly 7 days after that entry. Reading the page does not extend the deadline. Clearing browser storage asks for the PIN again. Owners can still open the client page while signed in.

Select New PIN to replace the current PIN. Select Turn off PIN to remove the PIN check. A new PIN, turning the PIN off and on again, replacing the private link, or changing the client email revokes saved client access. Changing the client email also creates a new link but keeps the current PIN. Changing the client email does not send an email. Enabling a PIN, selecting New PIN, or replacing the link does not send one either. Share the current details yourself when access is needed before another eligible update email attempt.

Friday permits five wrong guesses per IP address per link and ten wrong guesses across all IP addresses per link in a rolling 24-hour period. Once either limit is reached, even a valid PIN is blocked until the limit expires. New PIN resets those limits and requires you to reshare the PIN.

Use a channel with identity checks for sensitive records.

Read replies

The client enters their name and reply under an update, then selects Send reply. That browser remembers the name for that project link and shows Replying as with Not you? to change it. A colleague using another browser enters their own name. This is a preference, not verified identity. Replies can contain up to 5,000 characters. A project accepts up to five replies in ten minutes. The reply stays on the page and an email is queued for you.

Replying to a notification email does not add a comment to Friday. Update email replies go to the freelancer, and client-reply notification email replies go to the project's client email. Post another update when you want your answer recorded on the page.

Attach files

Each update or reply can include one PNG, JPEG, PDF or text file up to 5 MB. Friday checks each file's type and contents before it is shared. Empty files and files whose contents do not match the allowed format are rejected. Older replies with several files remain readable.

Files are downloaded through the current private link. When a PIN is on, enter it on the client page before following a file link. Files are not attached to notification emails and can take time to appear in every region.

Understand email delivery

An update and a client reply each queue one email. Your project view shows whether an update email is queued, sent, or failed. Sent means the mail server accepted it, not that the recipient read it or that it reached their inbox.

The mail worker runs every two minutes and sends at most 720 messages per day. Temporary failures are retried, up to five delivery attempts. Invalid messages fail without a retry. Delivery can be delayed, and an uncertain mail server response can cause a duplicate. Check the page before posting again after an uncertain submission.

The owner receives a reminder after a project goes seven days without an update. This is not a weekly email to the client. Due projects are grouped into one email, with at most one successful reminder per project per seven days and one per owner per day. A new update cancels a queued reminder for that project. Reminder retries wait seven days. There is no reminder setting or fixed weekday.

Local development records email without sending it. Production email requires explicit mail configuration.

Reset your password

Open Password reset and enter your account email. The page gives the same response whether an account exists or not. A reset link lasts one hour and works once. A newer request replaces the earlier link. Resetting your password signs out existing account sessions.

Export your records

Select Export account on Projects to download plain text containing your projects, client emails, updates, replies, dates, and attachment filenames. The export does not include file bytes, passwords, project PINs or private links. Download files separately if you need them. There is no import feature.

What Friday does not include

There are no client accounts, team members, update editing or individual update deletion controls, reply-by-email capture, custom domains, or digests.

Pricing and billing

Friday costs $49 USD/month, month to month, or $490 USD/year. Both plans include unlimited projects and clients. Tax is added at checkout.

30 days free. No card needed. You will not be charged unless you subscribe. After the trial, subscribe to create projects and post updates. You can still read and export your projects, and clients can still read and reply.

Cancel any time from your billing page. You keep access until the end of the period you paid for. Payments are final. Read the terms for details and your rights under applicable law.

Delete a project

At the bottom of the owner project page, check the permanent deletion confirmation and select Delete project. This removes the project, all its updates and replies, and their uploaded files. Its client link and file links stop working. There is no archive or undo. Export text and download any files you need first. Deletion cannot recall emails or copies already downloaded.

Get help

Use Support in the footer of this page to email Friday. Describe what you tried, what happened, and any error message. Do not send passwords or private client links. No support response time is guaranteed. Read the privacy policy for how account and project data is handled.